Small Stories I - Tonton and His Friends: 3
In the Love-to-Learn section of each book, children will learn new concepts that they can associate with each story in order to better remember later.
The newest solution in online retail services, East West Souk! Our mission is to provide quality products, at affordable prices, and offer quality customer service to each one of our customers. At East West Souk, you can rest assured that our team members provide around the clock customer service and support. We treat each order with the utmost care and attention to ensure a prompt delivery. It is our goal to bring the beauty of the east to our customers in the west to enrich their lives and make decorating your space easier.
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- The Free Shipping promotion is for returning customers only with a required minimum purchase, as described in the email offer. The Free Shipping promotion is valid with USPS media services only. We reserve the right to change the shipping method at our discretion. This promotion can only be used once per customer, is non-transferable, and cannot be combined with other shipping offers or promotions.
East West Souk’s Guarantee
We guarantee your satisfaction with any goods that you purchase from us. If you receive your goods in such a state that they did not meet your satisfaction for any reason, please keep the item(s) in the original package and contact us at firstname.lastname@example.org within 10 days of receiving your goods to arrange for an exchange or refund.
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- In the case of damaged, defective or wrong item(s) shipped due to our fault we will replace your product without any extra fees for shipping and handling, East West Souk will send you a return shipping label to ship your product back to us.
- In the case that you were not satisfied with the product for any reason other than the above reasons we will issue a full refund for the cost of the item only (shipping and handling fees will not get refunded).
- In the case of exchange an item(s) with another item(s) of your choice. The customer agrees to pay any price difference if the new merchandise has higher price than the item(s) exchanged plus the shipping and handling of the exchanged item(s).
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- Any returned item needs new packaging or missing parts will be subject to restocking fees that may reach 50% of its original value.
- Any item(s) that do not satisfy the conditions above will not be accepted for refund or exchange.
- Any request for refund or exchange received after 30 days from the customer’s receipt of the merchandise will not be accepted.
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- East West Souk will not be liable for refund of missing parcels from the USA if we are not informed of them within 10 days of delivery. Different terms apply to the rest of the world.
- Refunds will be made within 30 days of receiving the returned goods and will be made by the same method used in the original purchase.
- We strongly recommend that returned goods are sent by special delivery with the appropriate insurance cover as they will only be deemed returned when signed for by us.