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Islam for Children
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We guarantee your satisfaction with any goods that you purchase from us. If you receive your goods in such a state that they did not meet your satisfaction for any reason, please keep the item(s) in the original package and contact us at returns@ewsouk.com within 10 days of receiving your goods to arrange for an exchange or refund.
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- Any returned item needs new packaging or missing parts will be subject to restocking fees that may reach 50% of its original value.
- Any item(s) that do not satisfy the conditions above will not be accepted for refund or exchange.
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- Returns from Canada or overseas: Please contact East West Souk at returns@ewsouk.com for full instructions; before taking any action or shipping the item(s) back to us.
- East West Souk will not be liable for refund of missing parcels from the USA if we are not informed of them within 10 days of delivery. Different terms apply to the rest of the world.
- Refunds will be made within 30 days of receiving the returned goods and will be made by the same method used in the original purchase.
- We strongly recommend that returned goods are sent by special delivery with the appropriate insurance cover as they will only be deemed returned when signed for by us.
- If you return any products that had a quantity pricing offer applied, the prices will be adjusted based on the quantity you kept.
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